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ERROR TYPE Target

Fix Gmail Line-Height Shifts in Apple Mail (Desktop) — Klaviyo Guide for WCAG Accessibility Violations

Accessibility failures prevent screen readers from navigating templates, isolating disabled subscribers and increasing unsubscribe rates. Below is the targeted integration guide to fix Gmail Line-Height Shifts inside Apple Mail (Desktop) templates when using Klaviyo.

Technical Breakdown

Apple Mail (Desktop) uses the WebKit which lacks support for standard rendering rules. This causes Gmail Line-Height Shifts elements to break or collapse when rendering templates.

Klaviyo Behaviors

Klaviyo's drag-and-drop template parser automatically wraps all user-defined block sections in proprietary 'kl-part' class selectors. When rendering templates inside Microsoft Word engines (Outlook 2007-2021), Klaviyo's nested flex fallback blocks can cause structural tables to collapse or shift columns. You must use explicit table widths to override Klaviyo's styling wraps. Inject correct table roles (role='presentation') and keep color pairings above the WCAG AA contrast threshold of 4.5:1.

Remediation Code Block

Define line-height as a unitless ratio (e.g. line-height: 1.4) or in explicit percentages (e.g. line-height: 140%). Avoid mixing em and px units, and apply the styles directly to the containing td or span tags containing typography. In your Klaviyo campaign manager, make sure you configure your links to run via {% unsubscribe %}.

<p style="font-size: 16px; line-height: 22px; margin: 0; mso-line-height-rule: exactly;">Typography Paragraph</p>

Live Code Sandbox Test

Interactive Klaviyo Custom Sandbox

Target Environment: Apple Mail (Desktop)

How to Deploy inside Klaviyo

1

Copy the fixed VML or table wrapper code block from the remediation box above.

2

Open your Klaviyo template editor. Drag an 'HTML' block directly into your layout timeline (do not use a standard text box). Clear the default skeleton content inside the Klaviyo markup editor and paste the RenderOps corrected inline code.

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