View Standard Fix
ERROR TYPE Target

Email Not Displaying Correctly in Gmail: Fix CSS Grid Broken Columns for ActiveCampaign for WCAG Accessibility Violations

Accessibility failures prevent screen readers from navigating templates, isolating disabled subscribers and increasing unsubscribe rates. Below is the targeted integration guide to fix CSS Grid Broken Columns inside Gmail App (iOS & Android) templates when using ActiveCampaign.

Technical Breakdown

Gmail App (iOS & Android) uses the WebKit / Blink which lacks support for standard rendering rules. This causes CSS Grid Broken Columns elements to break or collapse when rendering templates.

ActiveCampaign Behaviors

ActiveCampaign's editor parses HTML template imports and automatically cleans inline attributes, which can break VML tags. Always use absolute styles and avoid relying on classes. Inject correct table roles (role='presentation') and keep color pairings above the WCAG AA contrast threshold of 4.5:1.

Remediation Code Block

Always compile grid layouts using standard percentage-width or pixel-width nested tables aligned with the align='left' attribute. This acts as a responsive grid block that floats and adapts naturally to any viewport size. In your ActiveCampaign campaign manager, make sure you configure your links to run via %UNSUBSCRIBELINK%.

<table role="presentation" border="0" cellpadding="0" cellspacing="0" width="100%">
  <tr>
    <td width="48%" align="left" valign="top" style="padding-bottom:10px;">Col 1</td>
    <td width="4%"></td>
    <td width="48%" align="left" valign="top" style="padding-bottom:10px;">Col 2</td>
  </tr>
</table>

Live Code Sandbox Test

Interactive ActiveCampaign Custom Sandbox

Target Environment: Gmail App (iOS & Android)

How to Deploy inside ActiveCampaign

1

Copy the fixed VML or table wrapper code block from the remediation box above.

2

Insert an 'HTML block' from the layout builder panels. Avoid standard text boxes, as the ActiveCampaign parser might strip conditional MSO comment strings on saving.

Targeted Fixes by Use Case & Industry