View Standard Fix
ERROR TYPE Target

Email Not Displaying Correctly in Gmail: Fix CSS Grid Broken Columns for Campaign Monitor for WCAG Accessibility Violations

Accessibility failures prevent screen readers from navigating templates, isolating disabled subscribers and increasing unsubscribe rates. Below is the targeted integration guide to fix CSS Grid Broken Columns inside Gmail App (iOS & Android) templates when using Campaign Monitor.

Technical Breakdown

Gmail App (iOS & Android) uses the WebKit / Blink which lacks support for standard rendering rules. This causes CSS Grid Broken Columns elements to break or collapse when rendering templates.

Campaign Monitor Behaviors

Campaign Monitor wraps custom blocks in dynamic edit tags, which can break the column flow inside Outlook. Ensuring correct class names is essential. Inject correct table roles (role='presentation') and keep color pairings above the WCAG AA contrast threshold of 4.5:1.

Remediation Code Block

Always compile grid layouts using standard percentage-width or pixel-width nested tables aligned with the align='left' attribute. This acts as a responsive grid block that floats and adapts naturally to any viewport size. In your Campaign Monitor campaign manager, make sure you configure your links to run via [unsubscribe].

<table role="presentation" border="0" cellpadding="0" cellspacing="0" width="100%">
  <tr>
    <td width="48%" align="left" valign="top" style="padding-bottom:10px;">Col 1</td>
    <td width="4%"></td>
    <td width="48%" align="left" valign="top" style="padding-bottom:10px;">Col 2</td>
  </tr>
</table>

Live Code Sandbox Test

Interactive Campaign Monitor Custom Sandbox

Target Environment: Gmail App (iOS & Android)

How to Deploy inside Campaign Monitor

1

Copy the fixed VML or table wrapper code block from the remediation box above.

2

In Campaign Monitor, click the 'Source' button on your selected editable text region, or edit the template code files directly. Ensure you append the 'class="cs-editable"' flag if you need inline editing later.

Targeted Fixes by Use Case & Industry