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INDUSTRY Target

Email Not Displaying Correctly in Gmail: Fix Outlook Button Border Collapsing for Brevo (Sendinblue) for Retail & Consumer Brand Campaigns

Retail campaigns rely on high-fidelity visual assets, coupon borders, and clear promotional layouts. Default image blocking or button collapses disrupt the visual journey. Below is the targeted integration guide to fix Outlook Button Border Collapsing inside Gmail Web (Desktop) templates when using Brevo (Sendinblue).

Technical Breakdown

Gmail Web (Desktop) uses the Goog/WebKit Layout Engine which lacks support for standard rendering rules. This causes Outlook Button Border Collapsing elements to break or collapse when rendering templates.

Brevo (Sendinblue) Behaviors

Brevo's rendering system injects inline spacing helpers to support their responsive editor, which can cause column overlaps in Outlook. Using explicit table alignments is required. Always define ALT descriptions for retail product shots, and base64-encode your brand logo so the email headers render cleanly even when images are blocked.

Remediation Code Block

To guarantee perfectly rounded buttons inside Outlook, we must generate a hybrid VML (Vector Markup Language) roundrect structure overlaid with normal HTML tables. VML is read only by Outlook, while WebKit clients read the HTML layout. In your Brevo (Sendinblue) campaign manager, make sure you configure your links to run via {{ unsubscribe }}.

<!--[if mso]>
<v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="{{ unsubscribe }}" style="height:44px;v-text-anchor:middle;width:200px;" arcsize="15%" stroke="f" fillcolor="#720e9e">
  <w:anchorlock/>
  <center style="color:#ffffff;font-family:sans-serif;font-size:13px;font-weight:bold;">Click Here</center>
</v:roundrect>
<![endif]-->
<!--[if !mso]><!-->
<table role="presentation" border="0" cellpadding="0" cellspacing="0" style="border-collapse:collapse;">
  <tr><td align="center" bgcolor="#720e9e" style="border-radius:6px;"><a href="{{ unsubscribe }}" style="padding:12px 24px;color:#ffffff;display:inline-block;text-decoration:none;font-weight:bold;">Click Here</a></td></tr>
</table>
<!--<![endif]-->

Live Code Sandbox Test

Interactive Brevo (Sendinblue) Custom Sandbox

Target Environment: Gmail Web (Desktop)

How to Deploy inside Brevo (Sendinblue)

1

Copy the fixed VML or table wrapper code block from the remediation box above.

2

Open Brevo's template canvas, select the element you wish to configure, click 'Edit HTML' or insert a standalone 'HTML' content block, and paste the code.

Targeted Fixes by Use Case & Industry