View Standard Fix
USE CASE Target

Fix Outlook Button Border Collapsing in iOS Mail (Apple) — SendGrid Guide for Editorial & Content Newsletters

Editorial newsletters rely on content layout readability and structural text spacing. If fonts default to Times New Roman or layout borders break, subscriber engagement metrics suffer. Below is the targeted integration guide to fix Outlook Button Border Collapsing inside iOS Mail (Apple) templates when using SendGrid.

Technical Breakdown

iOS Mail (Apple) uses the WebKit Mobile which lacks support for standard rendering rules. This causes Outlook Button Border Collapsing elements to break or collapse when rendering templates.

SendGrid Behaviors

SendGrid's template parser automatically injects custom style tags that can override inline styles. Always use inline style definitions and define clear target widths. Keep your editorial body clean. Strip redundant CSS class definitions using Vaporize to ensure the newsletter stays under Gmail's 102KB clipping ceiling.

Remediation Code Block

To guarantee perfectly rounded buttons inside Outlook, we must generate a hybrid VML (Vector Markup Language) roundrect structure overlaid with normal HTML tables. VML is read only by Outlook, while WebKit clients read the HTML layout. In your SendGrid campaign manager, make sure you configure your links to run via {{{unsubscribe}}}.

<!--[if mso]>
<v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="{{{unsubscribe}}}" style="height:44px;v-text-anchor:middle;width:200px;" arcsize="15%" stroke="f" fillcolor="#720e9e">
  <w:anchorlock/>
  <center style="color:#ffffff;font-family:sans-serif;font-size:13px;font-weight:bold;">Click Here</center>
</v:roundrect>
<![endif]-->
<!--[if !mso]><!-->
<table role="presentation" border="0" cellpadding="0" cellspacing="0" style="border-collapse:collapse;">
  <tr><td align="center" bgcolor="#720e9e" style="border-radius:6px;"><a href="{{{unsubscribe}}}" style="padding:12px 24px;color:#ffffff;display:inline-block;text-decoration:none;font-weight:bold;">Click Here</a></td></tr>
</table>
<!--<![endif]-->

Live Code Sandbox Test

Interactive SendGrid Custom Sandbox

Target Environment: iOS Mail (Apple)

How to Deploy inside SendGrid

1

Copy the fixed VML or table wrapper code block from the remediation box above.

2

Open SendGrid Design Editor, toggle the view mode to Code Editor, or insert a custom 'Code' module block inside your drag-and-drop layout. Drop the corrected code inside the box.

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