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ERROR TYPE Target

Outlook Email Broken Layout Fix: Resolve Outlook Button Border Collapsing for WCAG Accessibility Violations

Accessibility failures prevent screen readers from navigating templates, isolating disabled subscribers and increasing unsubscribe rates. Below is the targeted integration guide to fix Outlook Button Border Collapsing inside Outlook 2013 templates when using Brevo (Sendinblue).

Technical Breakdown

Outlook 2013 uses the Microsoft Word (MSO) which lacks support for standard rendering rules. This causes Outlook Button Border Collapsing elements to break or collapse when rendering templates.

Brevo (Sendinblue) Behaviors

Brevo's rendering system injects inline spacing helpers to support their responsive editor, which can cause column overlaps in Outlook. Using explicit table alignments is required. Inject correct table roles (role='presentation') and keep color pairings above the WCAG AA contrast threshold of 4.5:1.

Remediation Code Block

To guarantee perfectly rounded buttons inside Outlook, we must generate a hybrid VML (Vector Markup Language) roundrect structure overlaid with normal HTML tables. VML is read only by Outlook, while WebKit clients read the HTML layout. In your Brevo (Sendinblue) campaign manager, make sure you configure your links to run via {{ unsubscribe }}.

<!--[if mso]>
<v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="{{ unsubscribe }}" style="height:44px;v-text-anchor:middle;width:200px;" arcsize="15%" stroke="f" fillcolor="#720e9e">
  <w:anchorlock/>
  <center style="color:#ffffff;font-family:sans-serif;font-size:13px;font-weight:bold;">Click Here</center>
</v:roundrect>
<![endif]-->
<!--[if !mso]><!-->
<table role="presentation" border="0" cellpadding="0" cellspacing="0" style="border-collapse:collapse;">
  <tr><td align="center" bgcolor="#720e9e" style="border-radius:6px;"><a href="{{ unsubscribe }}" style="padding:12px 24px;color:#ffffff;display:inline-block;text-decoration:none;font-weight:bold;">Click Here</a></td></tr>
</table>
<!--<![endif]-->

Live Code Sandbox Test

Interactive Brevo (Sendinblue) Custom Sandbox

Target Environment: Outlook 2013

How to Deploy inside Brevo (Sendinblue)

1

Copy the fixed VML or table wrapper code block from the remediation box above.

2

Open Brevo's template canvas, select the element you wish to configure, click 'Edit HTML' or insert a standalone 'HTML' content block, and paste the code.

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