View Standard Fix
ERROR TYPE Target

Outlook Email Broken Layout Fix: Resolve CSS Grid Broken Columns for Client Rendering Engine Anomalies

Email client rendering variations are caused by differences in parser engines. Legacy Outlook engines ignore modern block models, forcing layouts to stack vertically. Below is the targeted integration guide to fix CSS Grid Broken Columns inside Outlook 2013 templates when using ActiveCampaign.

Technical Breakdown

Outlook 2013 uses the Microsoft Word (MSO) which lacks support for standard rendering rules. This causes CSS Grid Broken Columns elements to break or collapse when rendering templates.

ActiveCampaign Behaviors

ActiveCampaign's editor parses HTML template imports and automatically cleans inline attributes, which can break VML tags. Always use absolute styles and avoid relying on classes. Test layout code regressions side-by-side using the Campaign Diff Comparator before pushing visual style changes to your production templates.

Remediation Code Block

Always compile grid layouts using standard percentage-width or pixel-width nested tables aligned with the align='left' attribute. This acts as a responsive grid block that floats and adapts naturally to any viewport size. In your ActiveCampaign campaign manager, make sure you configure your links to run via %UNSUBSCRIBELINK%.

<table role="presentation" border="0" cellpadding="0" cellspacing="0" width="100%">
  <tr>
    <td width="48%" align="left" valign="top" style="padding-bottom:10px;">Col 1</td>
    <td width="4%"></td>
    <td width="48%" align="left" valign="top" style="padding-bottom:10px;">Col 2</td>
  </tr>
</table>

Live Code Sandbox Test

Interactive ActiveCampaign Custom Sandbox

Target Environment: Outlook 2013

How to Deploy inside ActiveCampaign

1

Copy the fixed VML or table wrapper code block from the remediation box above.

2

Insert an 'HTML block' from the layout builder panels. Avoid standard text boxes, as the ActiveCampaign parser might strip conditional MSO comment strings on saving.

Targeted Fixes by Use Case & Industry