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ERROR TYPE Target

Outlook Email Broken Layout Fix: Resolve Broken SVG Image Vectors for WCAG Accessibility Violations

Accessibility failures prevent screen readers from navigating templates, isolating disabled subscribers and increasing unsubscribe rates. Below is the targeted integration guide to fix Broken SVG Image Vectors inside Outlook 2016 templates when using Klaviyo.

Technical Breakdown

Outlook 2016 uses the Microsoft Word (MSO) which lacks support for standard rendering rules. This causes Broken SVG Image Vectors elements to break or collapse when rendering templates.

Klaviyo Behaviors

Klaviyo's drag-and-drop template parser automatically wraps all user-defined block sections in proprietary 'kl-part' class selectors. When rendering templates inside Microsoft Word engines (Outlook 2007-2021), Klaviyo's nested flex fallback blocks can cause structural tables to collapse or shift columns. You must use explicit table widths to override Klaviyo's styling wraps. Inject correct table roles (role='presentation') and keep color pairings above the WCAG AA contrast threshold of 4.5:1.

Remediation Code Block

Always convert logo assets and icons from vector SVG formats into web-friendly PNG or JPG formats. If vector rendering is required, host the SVG on a CDN with an absolute URL and define a PNG fallback utilizing conditional comments. In your Klaviyo campaign manager, make sure you configure your links to run via {% unsubscribe %}.

<!--[if mso]>
<img src="https://example.com/fallback-logo.png" width="120" height="40" alt="Logo" style="display:block;border:0;">
<![endif]-->
<!--[if !mso]><!-->
<img src="https://example.com/vector-logo.svg" width="120" height="40" alt="Logo" style="display:block;border:0;">
<!--<![endif]-->

Live Code Sandbox Test

Interactive Klaviyo Custom Sandbox

Target Environment: Outlook 2016

How to Deploy inside Klaviyo

1

Copy the fixed VML or table wrapper code block from the remediation box above.

2

Open your Klaviyo template editor. Drag an 'HTML' block directly into your layout timeline (do not use a standard text box). Clear the default skeleton content inside the Klaviyo markup editor and paste the RenderOps corrected inline code.

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