View Standard Fix
USE CASE Target

Outlook Email Broken Layout Fix: Resolve Outlook Button Border Collapsing for Editorial & Content Newsletters

Editorial newsletters rely on content layout readability and structural text spacing. If fonts default to Times New Roman or layout borders break, subscriber engagement metrics suffer. Below is the targeted integration guide to fix Outlook Button Border Collapsing inside Outlook App (iOS & Android) templates when using ActiveCampaign.

Technical Breakdown

Outlook App (iOS & Android) uses the WebKit / Blink Wrapper which lacks support for standard rendering rules. This causes Outlook Button Border Collapsing elements to break or collapse when rendering templates.

ActiveCampaign Behaviors

ActiveCampaign's editor parses HTML template imports and automatically cleans inline attributes, which can break VML tags. Always use absolute styles and avoid relying on classes. Keep your editorial body clean. Strip redundant CSS class definitions using Vaporize to ensure the newsletter stays under Gmail's 102KB clipping ceiling.

Remediation Code Block

To guarantee perfectly rounded buttons inside Outlook, we must generate a hybrid VML (Vector Markup Language) roundrect structure overlaid with normal HTML tables. VML is read only by Outlook, while WebKit clients read the HTML layout. In your ActiveCampaign campaign manager, make sure you configure your links to run via %UNSUBSCRIBELINK%.

<!--[if mso]>
<v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="%UNSUBSCRIBELINK%" style="height:44px;v-text-anchor:middle;width:200px;" arcsize="15%" stroke="f" fillcolor="#720e9e">
  <w:anchorlock/>
  <center style="color:#ffffff;font-family:sans-serif;font-size:13px;font-weight:bold;">Click Here</center>
</v:roundrect>
<![endif]-->
<!--[if !mso]><!-->
<table role="presentation" border="0" cellpadding="0" cellspacing="0" style="border-collapse:collapse;">
  <tr><td align="center" bgcolor="#720e9e" style="border-radius:6px;"><a href="%UNSUBSCRIBELINK%" style="padding:12px 24px;color:#ffffff;display:inline-block;text-decoration:none;font-weight:bold;">Click Here</a></td></tr>
</table>
<!--<![endif]-->

Live Code Sandbox Test

Interactive ActiveCampaign Custom Sandbox

Target Environment: Outlook App (iOS & Android)

How to Deploy inside ActiveCampaign

1

Copy the fixed VML or table wrapper code block from the remediation box above.

2

Insert an 'HTML block' from the layout builder panels. Avoid standard text boxes, as the ActiveCampaign parser might strip conditional MSO comment strings on saving.

Targeted Fixes by Use Case & Industry