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Outlook Email Broken Layout Fix: Resolve CSS Flexbox Collapse

A programmatic integration guide for resolving email rendering crashes inside Outlook App (iOS & Android) using ActiveCampaign's layout editor environment.

Root Bug Analysis

Outlook App (iOS & Android) uses the WebKit / Blink Wrapper which lacks support for standard rendering rules. This causes CSS Flexbox Collapse elements to break or collapse when rendering templates.

Active rendering engine: WebKit / Blink Wrapper

ActiveCampaign Specific Guide

ActiveCampaign's delivery wrapper can clean and restructure elements during import, creating dynamic spacing differences inside Outlook App (iOS & Android).

Integration Step:

Insert an 'HTML block' from the layout builder panels. Avoid standard text boxes, as the ActiveCampaign parser might strip conditional MSO comment strings on saving.

ESP Unsubscribe Alignment

When compiling custom HTML templates for ActiveCampaign, you must ensure your layout retains deliverability compliance loops. ActiveCampaign requires you to insert their specific unsubscribe merge tag, otherwise your campaign delivery will be flagged by automated spam audits.

ActiveCampaign Unsubscribe Tag:%UNSUBSCRIBELINK%

Documented Client Behavior

Expected layout behavior based on target rendering engine specifications:

Documented behavior: CSS Flexbox Collapse causes elements to stack vertically or clip in Outlook App (iOS & Android) when templates are sent from ActiveCampaign.

Interactive ActiveCampaign Custom Sandbox

Target Environment: Outlook App (iOS & Android)

Auto-compile fixes inside RenderOps Workspace

Load layout code directly into our Retrofit Compiler to compile responsive table frameworks that display cleanly in Outlook App (iOS & Android).

Launch Retrofit Compiler

Fix CSS Flexbox Collapse on Other clients for ActiveCampaign