Outlook Email Broken Layout Fix: Resolve CSS Grid Broken Columns for eCommerce Campaigns
In eCommerce email marketing, rendering issues directly tank conversion rates and cart recoveries. Product grids, checkout CTAs, and discount banners must display flawlessly to prevent purchase drop-offs. Below is the targeted integration guide to fix CSS Grid Broken Columns inside Outlook Office 365 (Web) templates when using Klaviyo.
Technical Breakdown
Outlook O365 Web App has zero support for CSS Grid declarations, causing elements to stack.
Klaviyo Behaviors
Klaviyo's drag-and-drop template parser automatically wraps all user-defined block sections in proprietary 'kl-part' class selectors. When rendering templates inside Microsoft Word engines (Outlook 2007-2021), Klaviyo's nested flex fallback blocks can cause structural tables to collapse or shift columns. You must use explicit table widths to override Klaviyo's styling wraps. Double-check your dynamic product feed blocks. When injecting product loops from your catalog, ensure width sizes are explicitly handled to keep columns from overlapping.
Remediation Code Block
Always compile grid layouts using standard percentage-width or pixel-width nested tables aligned with the align='left' attribute. This acts as a responsive grid block that floats and adapts naturally to any viewport size. In your Klaviyo campaign manager, make sure you configure your links to run via {% unsubscribe %}.
<table role="presentation" border="0" cellpadding="0" cellspacing="0" width="100%">
<tr>
<td width="48%" align="left" valign="top">Col 1</td>
<td width="4%"></td>
<td width="48%" align="left" valign="top">Col 2</td>
</tr>
</table>Live Code Sandbox Test
How to Deploy inside Klaviyo
Copy the fixed VML or table wrapper code block from the remediation box above.
Open your Klaviyo template editor. Drag an 'HTML' block directly into your layout timeline (do not use a standard text box). Clear the default skeleton content inside the Klaviyo markup editor and paste the RenderOps corrected inline code.