Outlook Email Broken Layout Fix: Resolve CSS Grid Broken Columns for Retail & Consumer Brand Campaigns
Retail campaigns rely on high-fidelity visual assets, coupon borders, and clear promotional layouts. Default image blocking or button collapses disrupt the visual journey. Below is the targeted integration guide to fix CSS Grid Broken Columns inside Outlook Office 365 (Web) templates when using SendGrid.
Technical Breakdown
Outlook Office 365 (Web) uses the Office Rendering Service which lacks support for standard rendering rules. This causes CSS Grid Broken Columns elements to break or collapse when rendering templates.
SendGrid Behaviors
SendGrid's template parser automatically injects custom style tags that can override inline styles. Always use inline style definitions and define clear target widths. Always define ALT descriptions for retail product shots, and base64-encode your brand logo so the email headers render cleanly even when images are blocked.
Remediation Code Block
Always compile grid layouts using standard percentage-width or pixel-width nested tables aligned with the align='left' attribute. This acts as a responsive grid block that floats and adapts naturally to any viewport size. In your SendGrid campaign manager, make sure you configure your links to run via {{{unsubscribe}}}.
<table role="presentation" border="0" cellpadding="0" cellspacing="0" width="100%">
<tr>
<td width="48%" align="left" valign="top" style="padding-bottom:10px;">Col 1</td>
<td width="4%"></td>
<td width="48%" align="left" valign="top" style="padding-bottom:10px;">Col 2</td>
</tr>
</table>Live Code Sandbox Test
How to Deploy inside SendGrid
Copy the fixed VML or table wrapper code block from the remediation box above.
Open SendGrid Design Editor, toggle the view mode to Code Editor, or insert a custom 'Code' module block inside your drag-and-drop layout. Drop the corrected code inside the box.