View Standard Fix
ERROR TYPE Target

Fix Button Clickable Area Collapse in Samsung Email — Campaign Monitor Guide for Client Rendering Engine Anomalies

Email client rendering variations are caused by differences in parser engines. Legacy Outlook engines ignore modern block models, forcing layouts to stack vertically. Below is the targeted integration guide to fix Button Clickable Area Collapse inside Samsung Email templates when using Campaign Monitor.

Technical Breakdown

Samsung Email uses the WebKit which lacks support for standard rendering rules. This causes Button Clickable Area Collapse elements to break or collapse when rendering templates.

Campaign Monitor Behaviors

Campaign Monitor wraps custom blocks in dynamic edit tags, which can break the column flow inside Outlook. Ensuring correct class names is essential. Test layout code regressions side-by-side using the Campaign Diff Comparator before pushing visual style changes to your production templates.

Remediation Code Block

To maintain button structural size and clickable areas, apply paddings to the parent table cell (td tag) rather than the link element, and format the anchor tag style to display: block. In your Campaign Monitor campaign manager, make sure you configure your links to run via [unsubscribe].

<table role="presentation" border="0" cellpadding="0" cellspacing="0" style="border-collapse:collapse;">
  <tr>
    <td bgcolor="#6366F1" style="padding: 10px 20px; border-radius: 4px;">
      <a href="[unsubscribe]" style="color: #ffffff; text-decoration: none; display: block; font-family: sans-serif; font-size: 14px; font-weight: bold;">Click Here</a>
    </td>
  </tr>
</table>

Live Code Sandbox Test

Interactive Campaign Monitor Custom Sandbox

Target Environment: Samsung Email

How to Deploy inside Campaign Monitor

1

Copy the fixed VML or table wrapper code block from the remediation box above.

2

In Campaign Monitor, click the 'Source' button on your selected editable text region, or edit the template code files directly. Ensure you append the 'class="cs-editable"' flag if you need inline editing later.

Targeted Fixes by Use Case & Industry