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ERROR TYPE Target

Fix Button Clickable Area Collapse in Samsung Email — SendGrid Guide for WCAG Accessibility Violations

Accessibility failures prevent screen readers from navigating templates, isolating disabled subscribers and increasing unsubscribe rates. Below is the targeted integration guide to fix Button Clickable Area Collapse inside Samsung Email templates when using SendGrid.

Technical Breakdown

Samsung Email uses the WebKit which lacks support for standard rendering rules. This causes Button Clickable Area Collapse elements to break or collapse when rendering templates.

SendGrid Behaviors

SendGrid's template parser automatically injects custom style tags that can override inline styles. Always use inline style definitions and define clear target widths. Inject correct table roles (role='presentation') and keep color pairings above the WCAG AA contrast threshold of 4.5:1.

Remediation Code Block

To maintain button structural size and clickable areas, apply paddings to the parent table cell (td tag) rather than the link element, and format the anchor tag style to display: block. In your SendGrid campaign manager, make sure you configure your links to run via {{{unsubscribe}}}.

<table role="presentation" border="0" cellpadding="0" cellspacing="0" style="border-collapse:collapse;">
  <tr>
    <td bgcolor="#6366F1" style="padding: 10px 20px; border-radius: 4px;">
      <a href="{{{unsubscribe}}}" style="color: #ffffff; text-decoration: none; display: block; font-family: sans-serif; font-size: 14px; font-weight: bold;">Click Here</a>
    </td>
  </tr>
</table>

Live Code Sandbox Test

Interactive SendGrid Custom Sandbox

Target Environment: Samsung Email

How to Deploy inside SendGrid

1

Copy the fixed VML or table wrapper code block from the remediation box above.

2

Open SendGrid Design Editor, toggle the view mode to Code Editor, or insert a custom 'Code' module block inside your drag-and-drop layout. Drop the corrected code inside the box.

Targeted Fixes by Use Case & Industry