Fix Outlook Button Border Collapsing in Samsung Email — Klaviyo Guide for Financial Services & Banking
Financial emails carry high-compliance requirements. Layout collapses, overlapping text, or accessibility failures can lead to compliance audits and client confusion. Below is the targeted integration guide to fix Outlook Button Border Collapsing inside Samsung Email templates when using Klaviyo.
Technical Breakdown
Samsung Email uses the WebKit which lacks support for standard rendering rules. This causes Outlook Button Border Collapsing elements to break or collapse when rendering templates.
Klaviyo Behaviors
Klaviyo's drag-and-drop template parser automatically wraps all user-defined block sections in proprietary 'kl-part' class selectors. When rendering templates inside Microsoft Word engines (Outlook 2007-2021), Klaviyo's nested flex fallback blocks can cause structural tables to collapse or shift columns. You must use explicit table widths to override Klaviyo's styling wraps. Enforce strict WCAG color contrast standards across your statement tables and summary grids to ensure legibility and regulatory compliance.
Remediation Code Block
To guarantee perfectly rounded buttons inside Outlook, we must generate a hybrid VML (Vector Markup Language) roundrect structure overlaid with normal HTML tables. VML is read only by Outlook, while WebKit clients read the HTML layout. In your Klaviyo campaign manager, make sure you configure your links to run via {% unsubscribe %}.
<!--[if mso]>
<v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="{% unsubscribe %}" style="height:44px;v-text-anchor:middle;width:200px;" arcsize="15%" stroke="f" fillcolor="#720e9e">
<w:anchorlock/>
<center style="color:#ffffff;font-family:sans-serif;font-size:13px;font-weight:bold;">Click Here</center>
</v:roundrect>
<![endif]-->
<!--[if !mso]><!-->
<table role="presentation" border="0" cellpadding="0" cellspacing="0" style="border-collapse:collapse;">
<tr><td align="center" bgcolor="#720e9e" style="border-radius:6px;"><a href="{% unsubscribe %}" style="padding:12px 24px;color:#ffffff;display:inline-block;text-decoration:none;font-weight:bold;">Click Here</a></td></tr>
</table>
<!--<![endif]-->Live Code Sandbox Test
How to Deploy inside Klaviyo
Copy the fixed VML or table wrapper code block from the remediation box above.
Open your Klaviyo template editor. Drag an 'HTML' block directly into your layout timeline (do not use a standard text box). Clear the default skeleton content inside the Klaviyo markup editor and paste the RenderOps corrected inline code.