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Fix Outlook Button Border Collapsing in Samsung Email — SendGrid Guide for Client Rendering Engine Anomalies

Email client rendering variations are caused by differences in parser engines. Legacy Outlook engines ignore modern block models, forcing layouts to stack vertically. Below is the targeted integration guide to fix Outlook Button Border Collapsing inside Samsung Email templates when using SendGrid.

Technical Breakdown

Samsung Email uses the WebKit which lacks support for standard rendering rules. This causes Outlook Button Border Collapsing elements to break or collapse when rendering templates.

SendGrid Behaviors

SendGrid's template parser automatically injects custom style tags that can override inline styles. Always use inline style definitions and define clear target widths. Test layout code regressions side-by-side using the Campaign Diff Comparator before pushing visual style changes to your production templates.

Remediation Code Block

To guarantee perfectly rounded buttons inside Outlook, we must generate a hybrid VML (Vector Markup Language) roundrect structure overlaid with normal HTML tables. VML is read only by Outlook, while WebKit clients read the HTML layout. In your SendGrid campaign manager, make sure you configure your links to run via {{{unsubscribe}}}.

<!--[if mso]>
<v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="{{{unsubscribe}}}" style="height:44px;v-text-anchor:middle;width:200px;" arcsize="15%" stroke="f" fillcolor="#720e9e">
  <w:anchorlock/>
  <center style="color:#ffffff;font-family:sans-serif;font-size:13px;font-weight:bold;">Click Here</center>
</v:roundrect>
<![endif]-->
<!--[if !mso]><!-->
<table role="presentation" border="0" cellpadding="0" cellspacing="0" style="border-collapse:collapse;">
  <tr><td align="center" bgcolor="#720e9e" style="border-radius:6px;"><a href="{{{unsubscribe}}}" style="padding:12px 24px;color:#ffffff;display:inline-block;text-decoration:none;font-weight:bold;">Click Here</a></td></tr>
</table>
<!--<![endif]-->

Live Code Sandbox Test

Interactive SendGrid Custom Sandbox

Target Environment: Samsung Email

How to Deploy inside SendGrid

1

Copy the fixed VML or table wrapper code block from the remediation box above.

2

Open SendGrid Design Editor, toggle the view mode to Code Editor, or insert a custom 'Code' module block inside your drag-and-drop layout. Drop the corrected code inside the box.

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