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INDUSTRY Target

Fix CSS Flexbox Collapse in Samsung Email — SendGrid Guide for Financial Services & Banking

Financial emails carry high-compliance requirements. Layout collapses, overlapping text, or accessibility failures can lead to compliance audits and client confusion. Below is the targeted integration guide to fix CSS Flexbox Collapse inside Samsung Email templates when using SendGrid.

Technical Breakdown

Samsung Email uses the WebKit which lacks support for standard rendering rules. This causes CSS Flexbox Collapse elements to break or collapse when rendering templates.

SendGrid Behaviors

SendGrid's template parser automatically injects custom style tags that can override inline styles. Always use inline style definitions and define clear target widths. Enforce strict WCAG color contrast standards across your statement tables and summary grids to ensure legibility and regulatory compliance.

Remediation Code Block

To resolve this, modern layouts must be compiled down to Outlook-compliant nested HTML table models. Each flex container becomes a table row, and each flex child becomes a table data cell (td) with explicit pixel or percentage widths. In your SendGrid campaign manager, make sure you configure your links to run via {{{unsubscribe}}}.

<table role="presentation" border="0" cellpadding="0" cellspacing="0" width="100%">
  <tr>
    <td width="50%" valign="top" style="padding: 20px;">Column 1</td>
    <td width="50%" valign="top" style="padding: 20px;">Column 2</td>
  </tr>
</table>

Live Code Sandbox Test

Interactive SendGrid Custom Sandbox

Target Environment: Samsung Email

How to Deploy inside SendGrid

1

Copy the fixed VML or table wrapper code block from the remediation box above.

2

Open SendGrid Design Editor, toggle the view mode to Code Editor, or insert a custom 'Code' module block inside your drag-and-drop layout. Drop the corrected code inside the box.

Targeted Fixes by Use Case & Industry