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ERROR TYPE Target

Fix Broken SVG Image Vectors in Samsung Email — SendGrid Guide for WCAG Accessibility Violations

Accessibility failures prevent screen readers from navigating templates, isolating disabled subscribers and increasing unsubscribe rates. Below is the targeted integration guide to fix Broken SVG Image Vectors inside Samsung Email templates when using SendGrid.

Technical Breakdown

Samsung Email uses the WebKit which lacks support for standard rendering rules. This causes Broken SVG Image Vectors elements to break or collapse when rendering templates.

SendGrid Behaviors

SendGrid's template parser automatically injects custom style tags that can override inline styles. Always use inline style definitions and define clear target widths. Inject correct table roles (role='presentation') and keep color pairings above the WCAG AA contrast threshold of 4.5:1.

Remediation Code Block

Always convert logo assets and icons from vector SVG formats into web-friendly PNG or JPG formats. If vector rendering is required, host the SVG on a CDN with an absolute URL and define a PNG fallback utilizing conditional comments. In your SendGrid campaign manager, make sure you configure your links to run via {{{unsubscribe}}}.

<!--[if mso]>
<img src="https://example.com/fallback-logo.png" width="120" height="40" alt="Logo" style="display:block;border:0;">
<![endif]-->
<!--[if !mso]><!-->
<img src="https://example.com/vector-logo.svg" width="120" height="40" alt="Logo" style="display:block;border:0;">
<!--<![endif]-->

Live Code Sandbox Test

Interactive SendGrid Custom Sandbox

Target Environment: Samsung Email

How to Deploy inside SendGrid

1

Copy the fixed VML or table wrapper code block from the remediation box above.

2

Open SendGrid Design Editor, toggle the view mode to Code Editor, or insert a custom 'Code' module block inside your drag-and-drop layout. Drop the corrected code inside the box.

Targeted Fixes by Use Case & Industry